How long for shipment?
The United States, Canada, Australia, New Zealand, and other countries.
The time frame of an order delivery is divided into two parts:
Standard shipping: Processing time: 3-5 business days + Shipping time: 5-8 business days
Expedited Shipping: Processing time: 2-4 business days + Shipping time: 4-7 business days
Shipping methods: air transport
Standard Shipping:
Order Price < $59.99, shipping fee $7.99,about 8-13 business days
Order Price over $59.99, Free shipping,about 8-13 business days
Expedited Shipping:
Shipping fee is 14.99, ,about 6-11 business days
Note:
1): Taxes (If charged) should be afforded by the customer.
2): The shipping time will be affected by public holidays, destination countries(especially shipping addresses outside NA or EU), bad weather and international couriers.
If you purchased Worry-Free Purchase with your order, you can report an issue within 7 days of delivery to report theft or damage and can report a loss for domestic orders between 30 and 60 days after placing the order through the Seel Resolution Center. Log in with your email and order number or coverage ID from your confirmation email.
Otherwise, please notify us at service@presentshouses.com Support. All issues need to be reported within 60 days of order placement.
If you have any problem, please contact our customer service department with e-mail: service@presentshouses.com.
We will reply you within 24 hours in business day and 48 hours in non-business days.
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